Self storage questions, answered.

STORAGE RESOURCES · FAQ

Clear answers before you rent.

Find quick answers about renting a unit, getting access, paying rent, and what you can and can’t store. Specific policies vary by facility, so your location can confirm the details.

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Contact our team for help finding a nearby facility and the space that fits your needs.

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Storage options and local guidance

BEFORE YOU RENT

Getting started

A few things most renters ask before choosing a space.

How do I choose the right size?

Start with a list of your largest items, then compare unit dimensions. Our Size Guide shows what typically fits in each common size.

Do I need climate control?

Consider it for furniture, electronics, documents, and anything sensitive to heat or temperature swings. Durable items often do fine in non-climate storage.

Can I rent online?

Many Copra Storage locations offer online rentals. Your facility page shows how to reserve or rent at that location.

ACCESS & PAYMENTS

Day-to-day questions

What to expect once you have a unit.

When can I access my unit?

Access hours are set by each facility and listed on its page. Office hours can be different from gate hours.

Do I need a long-term lease?

Most self storage rentals are month to month. Confirm rental terms with your facility before you sign.

How do I pay rent?

Payment options vary by location, and many facilities offer online payments. Ask your facility about autopay.

MORE QUESTIONS

Common questions

Still unsure? Our team is happy to help.

What items can’t I store?

Hazardous, flammable, perishable, and illegal items are not allowed in storage units. Your rental agreement lists the specific rules.

Do I need insurance or protection?

Many facilities require proof of insurance or a protection plan. Check your homeowner’s or renter’s policy and ask your facility about options.

Do I need my own lock?

Policies vary. Some locations include a lock with your rental, and others ask you to bring a disc or cylinder lock.

Can someone else access my unit?

You can usually authorize another person on your account. Ask your facility how to add them.

How do I move out?

Give your facility notice, remove your belongings, leave the unit broom clean, and remove your lock.

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