Privacy Policy
Effective date: October 28, 2026
Copra Storage (“we,” “us”) operates this website and the self-storage facilities listed on it. This policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
We collect information you provide when you rent or reserve a unit, pay a bill, or contact us, such as your name, phone number, email address, mailing address, payment and billing details, and rental and account details. We also automatically collect basic technical information when you visit, such as your browser type, IP address, and the pages you view.
2. How We Use Your Information
We use your information to process rentals, reservations, and payments; manage your account; respond to questions and provide customer support; send account, billing, and facility notices; improve our website and services; and comply with legal requirements.
3. SMS Communications & Consent
By providing your phone number, you agree to receive text messages about your account, billing, and facility matters. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase. We do not share your phone number or SMS consent with third parties or affiliates for their marketing purposes.
4. Sharing of Information
We do not sell your personal information or share it for others’ marketing purposes. We share it only as needed to operate our business, such as with payment processors and property management or online rental software providers, and when required by law.
5. Cookies & Analytics
Our website and the online rental tools on it may use cookies and similar technologies to keep the site working, remember your selections, and understand how visitors use the site and our advertising. You can control cookies through your browser settings.
6. Data Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Website Use
You agree to provide accurate information and to use this website lawfully, without interfering with its operation.
8. Third-Party Services
Some features, including online rentals, reservations, and bill payment, are provided by third-party services that may collect information directly from you under their own privacy policies. These providers may use your information only as needed to perform their services and are required to protect it.
9. Limitation of Liability
We are not responsible for service interruptions, communication delays, or technical issues beyond our reasonable control.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
11. Contact Us
Questions about this policy? Reach us through our Contact page, or contact your facility directly using the phone number on its location page.
12. Acceptance of This Policy
By using this website, you agree to this Privacy Policy.